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Customer Service
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Top questions
Order before 16:00 on a working day and we ship it the same day. The delivery date depends on the carrier.
Shipping to the Netherlands costs €4.95 and to Belgium €5.95. Shipping is free from €40.00.
Yes, you have 14 days to change your mind. Register your return via [email protected] and then follow the return instructions.
First check your tracking code. Still no parcel after 3 working days? Then contact us at [email protected].
When do we reply?
We aim to reply to your email within 1 working day.
On WhatsApp we usually reply faster, often on the same day.
Working days
Our customer service is available on working days. We answer weekend messages on Monday.
Question not answered?
No problem. Send us a message and we'll be happy to help.
