Free shipping from €40

Skip to main content

Returns

Returns Policy

14 days to change your mind from the day you receive your order

Registering your return

You have 14 days to change your mind from the day you receive your order. Register your return via [email protected]. Return shipping costs are at your own expense.

Prefer to Exchange?

Would you rather exchange your item for another product (for example a scarf or bag in a different colour)? Just contact our customer service to discuss the options.

Still have questions about returns? You'll find the answers here.

Frequently Asked Questions

Once we have received and approved your return, you'll get your money back within 5-7 working days, to the account you paid with.
Yes, you can also exchange your item for another product. Just contact our customer service at [email protected] to discuss the options.
Products must be unworn and in their original condition. All labels and tags must still be attached. Jewellery must be in its original packaging.
No, return shipping costs are at your own expense. You can drop off the parcel at a PostNL point.

Customers at Heart

Personal service you can count on

Order before 16:00, shipped the same day

Order before 16:00 on a working day and we ship it today

14 days to change your mind

Not happy? You can return it